FITZYE
Support
We reply within 2 business days.
Lire cette page en français →Fitzye Coaching 1:1 is the app for clients in individual coaching: training program, meal plan, food diary and progress tracking.
Contact us
For any question, issue or data request: leanaamhache@gmail.com. Include the email address of your account and, if you can, a screenshot — that is what saves the most time.
Frequently asked
I can't create an account
That is expected: there is no public sign-up. Accounts are created by the coach for her clients. If you are being coached and did not receive your credentials, write to us.
I forgot my password
Write to us from your account email address and a new password will be sent to you.
The app says "Access suspended"
Your access is opened and closed by your coach, usually following the coaching schedule. Get in touch with her, or write to us.
My program or meal plan is empty
Your coach has not assigned it yet. The content appears on its own once she does, with no need to reinstall the app.
The calories estimated from a photo look wrong
Photo estimation is an aid, not a measurement: it can be edited before saving, and meals can always be entered by hand.
I want my account and data deleted
Write to us: the account and everything attached to it (weigh-ins, photos, diary) are permanently deleted within 30 days. See the privacy policy.
Disclaimer
Fitzye is a fitness and nutrition coaching tool. It is not a medical device and does not replace the advice of a healthcare professional.